STAY

We provide comfortable box spring beds for you!
Apartment 101 – 180 x 200 cm + Sleeping Couch (180)
Apartment 102 – 180 x 200 cm
Apartment 103 – 160 x 200 cm
Apartment 104 – 160 x 200 cm

For the best booking experience, we recommend booking directly through our website. This way, you have direct access to us and receive all information firsthand. Alternatively, you can also book through online travel agencies (OTAs). No matter which method you choose, we look forward to welcoming you soon!

Do you want to change or cancel your reservation? No problem! The easiest way to do it is through the portal where you made the booking. If you booked directly with us, simply send us a message at brunnen@bs-stay.com. We will process your request as soon as possible.

Your apartment is refreshed once a week as a standard. If you need more frequent cleaning, you can request it for an additional fee. Please contact us.

Do you have suggestions, feedback, or would you like to rate us? We would love to hear from you! Please send us a message at astoria@bs-stay.com. We greatly appreciate open and constructive criticism, and our entire team looks forward to hearing from you. Your opinion helps us continuously improve our service and provide you with an even better experience.

You can give your garbage bags to our cleaning staff when you encounter them in the hallways between 10 and 13. If you do not find them you can leave your garbage bags in front of the apartment in the morning and we will pick it up.

Our goal is for you to feel at home from the first minute. Therefore, we offer you not only bed linen, towels, tea towels, and bath mats, but also a range of free items such as water, sweets, oil, salt, pepper, coffee, tea, sugar, shampoo, shower gel, and soap. In addition, our apartments are perfectly equipped for self-catering. If you miss something, you benefit from the excellent location of our house, which is directly adjacent to shopping facilities.

You can find our house rules here

In order to receive your bill please email us at invoice@bs-stay.com with your booking number, name and the desired billing address.

Unfortunately, we do not have a washing machine in our building.

The closest laundry salon to our Apartments is Eco Express Waschsalon located at Tafelfeldstraße 29, 90443 Nürnberg​.

Simply use our lockers on the 2nd floor of Building A to store your luggage securely. With your personal door code, you will have access to the building before and after your stay.

How it works:

To store your luggage:

• Place your luggage in the locker.

• Close the door by turning the dial to the left.

• Enter your desired code twice on the combination lock.

• You will hear a sound confirming that the locker is locked.

To retrieve your luggage:

• Enter your code once,

• then turn the dial to the right to open the locker.

Please note that the lockers may be fully occupied. In that case, the best option for you would be the luggage lockers at the main train station.

We place great importance on maintaining a quiet and relaxed atmosphere in our apartments. We have established a strict quiet hours policy from 10 PM to 8 AM to ensure that you can enjoy uninterrupted sleep. If you notice any noise during these hours, please feel free to address the issue directly with the individuals involved to resolve the problem. Our staff is also available during our working hours to assist you.

Please note that we fundamentally do not allow pets or animals of any kind.

Smoking is only allowed outside in front of the bulding. If smoking occurs during your stay in the apartment or in the hallways, a 100 € fee will be billed to your account for each instance.

Our apartments don’t have TVs, but we offer high-speed internet perfect for streaming on your own devices like smartphones, tablets, or laptops. Stay connected and enjoy!

The password for the WiFi is Welcome!

You can also scan the QR code and your device will connect automatically.